SEBUNYA, J. . Innovative Leadership and the Transformation of Service Delivery in Public Institutions. Human Resource and Leadership, [S. l.], v. 5, n. 2, p. 13–26, 2025. DOI: 10.70619/vol5iss2pp13-26. Disponível em: https://edinburgjournals.org/journals/index.php/journal-of-human-resource/article/view/552. Acesso em: 5 dec. 2025.