GACHINA , M. .; MBATARU, D. P. Effect of Implementation of Quality Management System through Customer Training on Customer Satisfaction in Higher Learning Institutions: A Case of Zetech University, Kenya. Journal of Public Policy and Governance, [S. l.], v. 2, n. 2, p. 21–30, 2022. DOI: 10.70619/vol2iss2pp21-30. Disponível em: https://edinburgjournals.org/journals/index.php/journal-of-public-policy/article/view/129. Acesso em: 22 dec. 2024.