WILLIAM, N. C. .; NJUGUNA, D. J. . Customer Service Strategies and Bank Performance in Kenya. A Survey of Selected Commercial Banks in Eldoret Town, Uasin Gishu County Kenya. Journal of Strategic Management, [S. l.], v. 3, n. 2, p. 1–14, 2023. DOI: 10.70619/vol3iss2pp1-14. Disponível em: https://edinburgjournals.org/journals/index.php/journal-of-strategic-management/article/view/180. Acesso em: 22 jan. 2025.