Entrepreneurial Capabilities and Performance of Small and Medium Enterprises in Kenya: Moderation Role of Information and Communication Technology
DOI:
https://doi.org/10.70619/vol3iss2pp9-18Keywords:
Information and communication technology, performance, small and medium enterprisesAbstract
The performance of most SMEs in Kenya is declining, as evidenced by the increasing number of closures after operating for a short time. This study assessed the moderating influence of information and communication technology on the relationship between entrepreneurial capabilities and performance of small and medium enterprises in Kenya. The study adopted a descriptive cross-sectional research design and target population was 2400 small and medium enterprises in Thika town’s light industrial area. The study sampled 331 small and medium enterprise owners using stratified random sampling. The study found that the relationship between entrepreneurial skills and performance of small and medium-sized businesses is moderated significantly positively by information and communication technologies. The study recommended that SME owners embrace the use of information and communication technologies in managing their businesses. Entrepreneurs should strengthen aspects relating to information and communication technology such as infrastructure, skills, and experience.
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Copyright (c) 2023 Paul Muruga Wachira, Patrick Karanja Ngugi, Samson Nyang’au
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