Nexus between Team Leadership and Employee Performance in Commercial Banks in Tanzania
DOI:
https://doi.org/10.70619/vol6iss1pp11-21-724Keywords:
Team Leadership, Employee Performance, Commercial Banks in TanzaniaAbstract
Employee performance is essential for commercial banks as it enhances efficiency, profitability, and customer satisfaction, yet many Tanzanian banks continue to struggle with low performance. The purpose of this study was to establish the influence of team leadership on employee performance in commercial banks in Tanzania. The study was anchored in contingency theory and adopted a descriptive survey research design. The study also targeted all 39 operational commercial bank headquarters. The unit of observation comprised senior managers, managers, supervisors, and lower-level employees in each of the commercial banks under review, for a total of 1480 targeted respondents. Simple random sampling was used to select respondents. However, the expected sample size was 445 respondents. Both descriptive and inferential statistics were used in the analysis of the data. The study found that team leadership significantly influenced employee performance in commercial banks. Based on this study's findings on team leadership, it can be concluded that, as agreed by the majority of respondents in Tanzania's commercial banks, these practices influence employee performance. Leadership practices, including delegation, level of support, and leadership styles, were positively and significantly associated with the measures of employee performance used in this study: productivity, service quality, and employee well-being.
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