MedOne: A Culturally Adapted AI-Teleconsultation Mobile Health Platform for Enhancing Healthcare Access in Rwanda
DOI:
https://doi.org/10.70619/vol5iss11pp63-78-660Keywords:
AI-powered diagnostics, Teleconsultation, Healthcare accessibility, Digital health, Mobile health (mHealth), Machine learning, Natural language processingAbstract
This study presents the development and evaluation of MedOne, an AI-powered mobile healthcare application designed to improve healthcare accessibility in Rwanda. MedOne integrates AI-driven diagnostic tools with teleconsultation services, aiming to address critical healthcare challenges in resource-limited settings. The research employs a mixed-methods approach involving 247 participants, including healthcare professionals, end users, and administrators. The system incorporates machine learning algorithms for symptom assessment, natural language processing for multi-language support, and cloud-based architecture for scalability. Findings suggest the system could significantly reduce consultation times by 34%, increase rural healthcare consultations by 67%, and achieve a diagnostic accuracy of 78.5%. The system's design incorporates offline functionality, multi-language support, and cultural adaptation for the Rwandan context.
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Copyright (c) 2025 Innocent Patrick Ngoga, Jonathan Ngugi, Djuma Sumbiri
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