Effect of Recruitment and Selection on Telecommunications Industry Performance in Kenya
Keywords:
Recruitment and selection, performance, telecommunications industryAbstract
The study sought to determine the effect of recruitment & selection on performance of telecommunication industry in Kenya. The research was anchored on the theory of attraction-selection-attrition and adopted both descriptive and correlation research techniques. Target population was 300 senior management employees of telecommunication firms in Kenya. The data was analyzed using descriptive statistics and regression analysis. The findings indicated that recruitment & selection had a positive and significant effect on performance of telecommunication industry in Kenya. The study concluded that recruitment & selection contribute significantly to the performance of telecommunication industry in Kenya. From the results, the study recommended that telecommunication management should ensure that they recruit competent candidates, have sufficient number of employees, use internal selection and recruitment, and ensure employee retention.
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