Effect of Reward System on Telecommunications Industry Performance in Kenya
DOI:
https://doi.org/10.70619/vol2iss2pp19-26Keywords:
Reward, performance, telecommunications industryAbstract
The study sought to determine the effect of the reward system on performance of telecommunication industry in Kenya. The research was anchored on expectancy theory and adopted both descriptive and correlation research techniques. Target population was 300 senior management employees of telecommunication firms in Kenya. The data was analyzed using descriptive statistics and regression analysis. The findings indicated that reward system had a positive and significant effect on performance of telecommunication industry in Kenya. The study concluded that reward systems contribute significantly to the performance of telecommunication industry in Kenya. From the results, the study recommended that telecommunication management should develop better reward systems since they offer an incentive for personnel training and development which enhances efficiency within the firm.
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